CUSTOMER CARE ADVISOR
PROFESSIONAL BACKGROUND AND EXPERIENCE
As a medical receptionist/administrator for Select Psychology I am likely to be the first person you will meet when attending the clinic. I am here to welcome you at your first appointment and help with any queries you may have regarding your appointments, locations and payments/insurance.
I have spent several years working within customer facing roles in different industries and this has provided me with a high level of experience in delivering friendly, caring and efficient service. Whether face to face or on the phone I am always happy to help.
I am hoping to begin my Masters in Psychology this year which I will complete alongside my role at Select Psychology.
BOOK A FREE 15 MINUTE PRIVATE AND CONFIDENTIAL TELEPHONE CONSULTATION
WHAT TO EXPECT FROM OUR THERAPISTS
We carry out rigorous checks and vet all our therapists before they join the team. They must meet with our high standards of professional specification which includes:
- Accreditation to the relevant professional body:
- Clinical psychologists are Health and Care Professions Council (HCPC) registered
- CBT therapists are British Association for Behavioural and Cognitive Psychotherapies (BABCP) accredited
- Counsellors are British Association for Counselling and Psychotherapy (BACP) accredited
- Degree-qualified to Masters or PHD (doctorate) level for clinical psychologists
- Full indemnity insurance
- DBS criminal record clearance
This means that the mental health professional you see will be qualified, experienced and competent.
We are a private mental health clinic and have a number of therapists with different specialities. Because of this, we can offer therapies to help with a wide range of mental health issues from Anxiety to PTSD and child psychology.
First, we carry out a triage step during a 15-minute free initial telephone consultation. Depending on the challenges you’re facing, we will then recommend a counsellor, CBT therapist or clinical psychologist.
We also have clinic locations throughout the North, so there is usually one not too far from you.
As a result, we can usually offer an appointment quickly and at a time and place convenient for you. But, above all, tailored to your needs.